SHIPPING & RETURNS

Klasik KiKi Kouture has a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please fill out our return form (found on our website) or you can contact us at support@klasik-kiki-kouture.design A reply email with a return address to ship your package will be sent once the return form is filled out.

Returns must be postmark back to Klasik KiKi Kouture within 7 business days from the date your order was originally delivered. Please note that Klasik KiKi Kouture do not issue return labels. Klasik KiKi Kouture is not responsible for return shipping costs. Every shipping must be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

Klasik KiKi Kouture is not liable for shipping companies delay or any misrouted packages to Klasik KiKi Kouture. Klasik KiKi Kouture is not responsible for any lost or stolen Packages!
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@klasik-kiki-kouture.design

Damages and issues

All returned items will be inspected for signs of wear, damage, or smoke. If the item does not match the original condition, the buyer will not receive a store credit. Item will be rejected and return to sender Reason for return (e.g., damaged, or wrong product) Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

IMPORTANT NOTE!

• DUE TO HEALTH RESTRICTIONS AND SANITARY REASONS, WE DO NOT RESELL SWIMSUITS, INTIMATE/ INTIMATE APPAREL, THESE ITEMS WILL BE FINAL SALE (NO RETURN, NO EXCHANGES, ALL SALES ARE FINAL). NO RETURN ON ACCESSORY ITEMS.

Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to process your return is ensure you return the item in a good manner you received it.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds 

Items can be Returned for STORE CREDIT ONLY. Store Credit Only will be provided for all returns. We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be notified by email with a store credit code to use. You have 10 business days to use your store credit, or it will expire and at this point, we will not issue another store credit. 

We will ONLY ISSUE A REFUND if the item purchased is out of stock. In this case, we will notify you by an email of a cancelation of your order. A refund will be automatically issues by your form of payment. Please allow 10 business days for refund to process by your bank. Please note that we will reserve the right to impose a RESTOCK FEE of 20%
If more than 15 business days have passed since we’ve approved your return, and have yet to receive your payment, please contact your bank or us at support@klasik-kiki-kouture.design

Overview​

Updated at 2025-02-01

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms. Changes To Our Return & Refund Policy Should we update, amend, or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you may choose to not do business with us or delete your account.

CONTACT US

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product. -Via Email: support@klasik-kiki-kouture.design -Via Phone Number: (515)525-2757

RETURN AND REFUND POLICY Copyright © 2025 Klasik KiKi Kouture – All Rights Reserved